HCS, LLC Emergency Services Review

Emergency departments and physicians face a broad range of challenges in delivering quality emergency care. They not only face clinical challenges, but also an increasingly complex collection of financial and management challenges as well. Healthcare Consulting Services, LLC (HCS), is a proven partner with the experience and resources available to assist with your emergency services needs.

Through our emergency services experiences, we have learned that many hospitals and physicians are unaware of the opportunities for financial and operational improvement which exist in emergency departments. Some of these opportunities are:

Enhancing both professional and technical revenues through accurate documentation, coding and billing while ensuring compliance with third-party payor regulations.

Improving customer satisfaction and quality, managing costs and enhancing revenue while ensuring regulatory compliance.

Implementing new emergency services, such as fast tracks, urgent care centers and observation care services.

HCS has experienced consultants who deal with emergency services, both technical and professional, on a daily basis. Our staff will provide on-site review of the coding and billing processes of the emergency department and physicians, including the chargemaster and fee schedule, emergency department nursing and physician documentation and coding and billing policies and procedures. Also, our consultants will interview key hospital personnel and community leaders to assist you in improving existing emergency services operations, including customer satisfaction, cost management and development of new services.

Often an emergency services review will indicate other opportunities for improvement. The areas commonly identified through this review are:

	Outpatient Coding
	Strategic Planning Opportunities
	Re-engineering Opportunities
	Increased Revenue through Chargemaster Review

These are only a few areas in which HCS has trained professionals. If you are interested in enhancing your emergency services operational and financial opportunities or would like more information about some of our other services, please call Kam McQuay at (317) 633-4708, Ext. 311 or e-mail at kmcquay@hcs-healthcare.com.

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